Privacy Policy

Privacy Policy

Introduction

Welcome to https://dha-city-karachi.karachi-pakistan.com (hereafter referred to as ‘DHA City Karachi’ or ‘we’). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy details how we handle the personal information of visitors and users accessing our website, applications, services, and products. By using our platform, you consent to the practices described in this policy.

Scope

This privacy notice covers all aspects of our digital presence, including but not limited to:

1. Our official website at https://dha-city-karachi.karachi-pakistan.com.
2. Any mobile applications or software we develop and release.
3. Online services and interactive features offered by DHA City Karachi.
4. Products purchased through our e-commerce platform.

Please note that this policy does not extend to external links, third-party platforms, or applications accessed through our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how DHA City Karachi interacts with users in the following scenarios:

1. Authorized User Access: When you create an account and use our applications or services as a registered user.
2. Website Visits: Any interaction with our websites linked to this policy.
3. Communications: Includes receiving newsletters, emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various categories of personal information, which can include:

1. Account Details: User names, email addresses, and passwords used to access our services.
2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
3. Financial Records: Data related to your financial status, investment preferences, or banking information (when voluntarily shared).
4. Purchase History: Items purchased, purchase amounts, and dates through our e-commerce platform.
5. Mobile Device Identifiers: Unique device identifiers, operating system type, and mobile network data collected from mobile applications.
6. Location Data: Geographic coordinates and location services data (with user consent) to provide personalized content or services.
7. Feedback and Reviews: User-generated content, comments, and ratings submitted through our platforms.
8. Social Media Information: Data accessed with your permission when you log in via social media accounts on our platform.
9. Product Interactions: Search queries, product browsing history, and interactions with customer support representatives.

We gather this data through direct user input, automated tracking technologies, and information received from third parties (in accordance with their privacy policies).

Cookies

DHA City Karachi uses cookies to enhance your online experience and for analytics purposes:

1. Strictly Necessary Cookies: Ensure basic functionalities of our website, such as enabling secure log-ins.
2. Preference Cookies: Remember user preferences and settings to personalize content.
3. Analytics Cookies: Track site usage, measure performance, and understand user behavior to improve our services.

Users can control non-essential cookie preferences through our Cookie Manager or browser settings.

Data Retention and Deletion

We adhere to data retention policies that are in line with applicable laws:

1. Retain for Legal Compliance: We keep personal data as required by law for legal, tax, or regulatory purposes.
2. Data Collection Purposes: Data is stored only for the duration necessary to fulfill the original purpose of collection.
3. Deletion and Anonymization: Once the data’s purpose has been met, we securely delete or anonymize it to prevent direct identification.

Security Measures

We prioritize the protection of your personal information through robust security practices:

1. Encryption: Implement SSL/TLS encryption for secure data transmission.
2. Secure Third-Party Processing: Engage reputable third-party service providers who adhere to strict privacy and security standards.
3. Access Controls: Limit access to personal data to authorized personnel only, based on role necessity.

Children’s Privacy

DHA City Karachi does not knowingly collect or solicit personal information from individuals under the age of 18. If you believe we have collected such data in error, please contact us, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

1. Access and Rectification: Request access to or correction of your stored personal information.
2. Erasure (Right to be Forgotten): Ask for the deletion of your data, subject to legal exceptions.
3. Restriction: Restrict or limit the processing of your personal information under certain circumstances.
4. Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
5. Objection: Object to the processing of your data for specific purposes.
6. Non-Discrimination: Assert your rights without negative treatment.
7. Appeals and Complaints: File formal privacy complaints with our designated privacy team or relevant authorities.

Please reach out to us if you wish to exercise any of these rights, and we will assist you accordingly.

Changes to Policy

DHA City Karachi reserves the right to update this Privacy Policy at any time. We will post a revised policy on our website with an updated effective date. We encourage users to review this page periodically for any changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access questions:

Email: [email protected]
Address: [Provide physical address]

We are committed to addressing your concerns and ensuring a transparent and secure user experience.